The PTS approach to providing IT Services sets us apart from the 'the rest' – delivering a truly tailored, user-centric approach that achieves tangible value for our clients.
Why PTS
We work hard so our clients can sleep at night
At PTS we offer a variety of innovative IT solutions suitable for various industries and for companies of all sizes. We believe in long-term partnerships, and our services are therefore designed around the specific needs of our clients. We work hard - so our clients can sleep at night, knowing that their IT operations are taken care of in the most professional way.
We are a complete technical support company based in the West Midlands. We have a team that specialises in supporting schools with their specific ICT needs, services include Technician Support, Network Design and Maintenance, ICT Consultancy, Training and Digital Development. Our services are provided by experienced technicians to meet your exact needs.
The PTS Difference
Service Management
Service-led approach to account management & Service management office capabilities. We'll meet your needs with our highly experienced and accomplished management approach.
Innovation
Leading edge technology and future-equipped service capabilities. PTS ensures your organisation is up to date with the latest equipment, keeping you ahead of the game.
Experience
Extensive enterprise-grade experience coupled with an innovative and agile approach provides a 'best of both worlds' outcome.
Coverage
A service desk that covers its clients 24/7 all year round. A prompt and professional service when you need it. We'll always be available when you need us, an IT support company you can really rely on.
Service Quality
Customer driven with a significant focus on First Contact Resolution and client experience. Quality professionals available around the clock with knowledge and skills to match
Flexibility
Modular managed service and co-source options. A bespoke service putting the client at the forefront. Whether you need a managed approach or and ad-hoc service; PTS will meet your needs.
You're in good company
We take our customer feedback seriously, working with both public and private sector organisations has enabled us to excel in our customer service. Dealing with seasoned professionals day in day out has given us the edge in the way we approach each project.
A personalised, customer centred service - something you can write home about.